We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, address, phone number, and e-mail address, and billing information, such as billing name and address, credit card number, and the school grade and subjects to use the service. We also receive and may store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses www.LearnwithFlip.com. More information on our use of "cookies" can be found below.LearnwithFlip.com uses the information that we collect to set up the Service for our customers. We follow a strict NO SPAM policy. Customer email addresses and any personal customer information will not be distributed or shared with third parties. In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may ask you to provide us with information regarding your personal or professional interests, experience with our products and services, and more detailed contact preferences. Customers and visitors always have the option of choosing not to provide us with this information. Except as we explicitly state at the time we request information, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by LearnwithFlip.com for marketing or promotional purposes. LearnwithFlip.com uses a third-party intermediary to manage the credit card processing. This intermediary uses the information for the sole purpose of credit card processing.LearnwithFlip.com may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyse non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
Web pages may contain an electronic file called a web beacon that allows a web site to count users who have visited that page or to access certain cookies. FLIP uses web beacons in the following ways: Within the www.learnwithflip.com web site:
FLIP uses web beacons within the www.learnwithflip web site in order to count users and to recognize users by accessing www.learnwithflip.com cookies. Being able to access www.learnwithflip.com cookies allows us to personalize your experience when you visit the www.learnwithflip.com web site that are located both on and off of the LearnwithFlip.com domain.
FLIP's practice is to include web beacons in HTML-formatted email messages (messages that include graphics) that FLIP, or its agents, sends in order to determine which email messages were opened and to note whether a message was acted upon. In general, any file served as part of a web page, including an ad banner, can act as a web beacon. FLIP may also include web beacons from other companies within pages served by FLIP so that FLIP 'advertisers may receive auditing, and reporting.
www.learnwithflip.com maintains log files of the traffic that visits our site. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. All information gathered on the site is stored and maintained in secure facilities that limit access to authorized personnel only.
www.learnwithflip.com will keep personal information of its users for as long as they are registered subscribers or users of our products and services, and for a reasonable time thereafter.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Under FLIP policy, in case of any refund, along with cancellation charges of INR 500 a transaction charge would be deducted based on the type of transaction and the net amount will be refunded to the customer.
Transaction charges varies from 1.25% to 4% depending on the type of card/ nature of payment method used.